Returns
30-Day Return Policy
At Home Essentials U Need, your satisfaction comes first. We stand behind every product we sell and want you to feel confident shopping with us.
30-Day Risk-Free Guarantee
If you’re not completely happy with your purchase, you may return it within 30 days of delivery for a full refund or replacement.
We make returns simple, fair, and hassle‑free.
What Can Be Returned
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in its original packaging
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The return request must be submitted within 30 days of delivery
What Cannot Be Returned
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Items damaged due to misuse, abuse, or normal wear and tear
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Items marked as final sale or clearance (if stated on the product page)
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Gift cards
How to Start a Return
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Email our support team at info@homeessentialsuneed.com with your order number and reason for return
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Our team will reply within 24 hours with return instructions
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Send the item back using the provided return details
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Once received and inspected, we will process your refund or replacement
Refunds
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Refunds are issued to the original payment method
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Processing time: 3–5 business days after we receive your return
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Your bank or card provider may take additional time to post the refund
Exchanges
Received the wrong item or a defective product? We’ll replace it at no cost to you.
Just email us at info@homeessentialsuneed.com and we’ll take care of it.
Shipping Costs
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
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Original shipping fees are non‑refundable (if applicable)
Our Promise
We believe shopping online should be worry‑free. That’s why every order is protected by our 30‑Day Risk‑Free Guarantee.
If you don’t love it, send it back — no hard feelings.
Contact Us
Need help? We’re here for you.
Email: info@homeessentialsuneed.com
Business Hours: Monday–Friday, 9am–5pm EST
Thank you for choosing Home Essentials U Need — where your home comes first.